My daughter went to Taiwan for a short trip. She called me last night inside her hotel room in Taipei using Viber installed in her iPhone 3GS over the WiFi network there. Nowadays WiFi service has become an essential service in most hotels in many countries. This was the first time I have the opportunity to try out the performance of overseas Viber call.
The performance turned out to be very good, in fact exceeding my expectation. The voice was loud and clear and I did not notice any delays in our conversations. One just couldn’t tell that the call is from overseas. I think the quality would depend much on the quality of the Internet network, and I think I also need to try out its performance over 3G networks at both ends. Another thing I have found out is that we don’t need to bother about the country codes when making calls overseas.
Comparing with Skype, I think the most obvious advantage or convenience of Viber is that it is always on (online), when your iPhone (or iPad, iPod Touch) is turned on. Unlike Skype, we need to make conscious efforts to make sure that both ends are online in order for it to work.
Hello,
This is a member of the Viber Development Team!
Thank you for your review of Viber. we are very happy that so many people worldwide are interested in our application.
I would just like to add that Viber will soon be available also on other devices, and not only iPhone. the next one is Android, and it will happen in February-March. Viber will also allow to send Text Messages very soon.
If you have any question about Viber – please feel free to ask.
Thanks!
the Viber Team.
Thanks Viber, you guys are great!
Please confirm there are $0 costs for both parties in overseas calls on viber.
I will be traveling to Spain, Greece & Italy.
Using Viber, will I have roaming charges on email, text or phone on my Iphone to another Iphone(also viber user)?
I’m on a data plan but is their a charge for just having the internet turned on all the time for Viber to work.
My friend is overseas and has no wifi connection….if I send her emails will there be a charge to her phone?
Hi,
I am using Iphone 3 in Turkey, I have Viber set up but, when I make or receive a call it cuts out after 3-4 seconds. Is this a problem within this country? could the telecom industry have it blocked in some way ? or is there another reason for this?
It really is very frustrating I purchased the phone specifically to use Viber to call my family overseas for free. Help pls.
Thanks!
is viber works in oman?
Why is it showing “Viber service is currently unavailable or being blocked” when i use viber at home via wifi”? was it really blocked cuz other apps work fine.
Hi, I was all excited to get viber on my phone and when I spoke to a friend about it, she said that you still get charged, is this correct?
I wonder how we can be charged? We don’t need to register an account with Viber.
No, that is not correct. At least not by us (Viber).
your cellular provider might charge you for the INTERNET you use in order to connect to the internet in general (3G network), but that is something you need to check with them. we have nothing to do with it, nor do we make any benefit out of it.
Viber service itself is COMPLETELY free.
I’m excited to announce that Viber 1.1 has just been released.
This new version focuses on the addition of small new features, and mainly – bug fixes.
For release notes and the full fix list, I invite you to visit Viber’s AppStore page and download Viber 1.1
In addition, I would like to draw your attention to our major updates in our Privacy Policy. We changed confusing clauses and made them much clearer, in accordance to users’ feedback.
We would like to thank you for that feedback in the past 2 months, that allowed us to improve and better our service noticeably.
If you have any questions, don’t hesistate to ask.
Thank you,
Viber Media.
I have viber with an itailian number because I live in Italy can I call any number in Italy for free knowing that I’m here or if I want to call mu family in the states?
Or do I have to set up a viber with a USA number and have the Italian nber for Italy free calls only?
Hi,
I if I answer a Viber call whilst im abroad & not in a free wifi area, will I be charged for answering the call?
Thankyou,
Michelle
I will be in Europe next summer and would like to use my iPhone with viber to call back to the states. Will ATT charge me if I call another viber customer? Will I be charged international charges if I use my 3G. If I turn on airplane mode and use only WiFI I think I am safe,but what if there is no wifi
Hi,
Sorry for the (very) late answer.
@Michelle -
You might be charged for roaming 3G data usage. But this is something that we (Viber) have nothing to do with. You need to contact your cellular company, and ask about your data usage terms.
@pam -
same answer as I gave Michelle. WiFi is always free, but about 3G – you need to contact your cellular operator and find out what exact data plan you have.
Make sure that we (Viber) don’t benefit from your 3G charges.
For more questions/comments, I invite you to visit our Facebook page: http://www.facebook.com/viber
Is it possible to turn Viber off when abroad to avoid incur into big data expenses with my carrier if there is not a wifi connection available?
K so everything every where says feb or march viber comes for other phones, and it’s april. well my guy just deployed to Qatar and has it downloaded on his phone, but i cant cause i have android phone. We talk online when we can, but it can be hit or miss. So i really would like to know when its coming out.
Hi
if I’m overseas and use a different sim, will people still be able to call me from home with my old number with Viber?
When I’m overseas and wish to call Australia will Viber work with data roaming switched off on my iPhone and not in wifi?
Hi,
Could I just use my computer to call another phone or computer, like when I chat online with skype?
Hello,
I have 1 dansih sim card and 1 German. I just shift the cards depending in which country I am, only one phone. Question is: I registered when having the danish card in phone, will I need to do anything when I shift to the german im?
sorry my first post involve of course VIBER
Hi I’m currently in Oman and cannot get Viber to setup gets stuck when it should send me the access code just says Error. Any help would be much appreciated
its because you have no credit or internet connection it happend to me and then i got credit and it worked
I also have the same question as “2 Sim Card”. Only my cards are German and UK…so I actually have 2 distinct phone numbers. Will I be able to register more than one number (same iPhone)?
I have just come back from turkey and I have been charged for using my phone when I was using viber for calls and texts, I only used for my normal 10 messages and 17 minute call and today I got my bill and it’s states I sent 113 texts and was charged 39.50 and 47min of calls and charged 65.80 so I think some network especially 3 will charge for using viber.
so is it free to call overseas??
but if it charges you for internet to connect to viber how much is that?
and will it be extra since your overseas?
please let me know ASAP/
hv to travel to many places. hv got 2 sim cards one australian and one singapore..but using the same phone set.. do i need to register twice for each sim seperately for viber code?
i have a jailbroken iphone 4 and the firmware is 4.3.3 , i have problem with viber , when i tap on its icon the screen goes black with status bar and multitasking and app switch does not work ! before i was using app without any issues ! when i installed new version (2.0.1 and 2.0.4) the problem continues ! i deleted app many times and reboot my phone and installed it again but the problem didn’t solve ! when someone calls me or send an sms it shows on screen but cannot answer call or view sms in app ! please help me , thanks !
I have the same problem.
Hi I have 2 different sim card the first sim card I registered in netherlands,I joined the viber,but the second sim card in Iraq and I deactivate my account,now I tried many time but I can’t to get acode with the second sim card,and no receiving any ringing,and any SMS from viber,please can you help me as soon aspossible to get acode with my second sim card in Iraq?
I wS using my ipad to do phone calls using viber callin my friend using iphone but it was for free baecause it used all my creidts on my phone number that is registered on my ipad how come its for free if it used all my cdits?
I mean it wasnt for free
When can we expect a Viber app for Nokia or Blackberry.
I have heard I good comments on usage of Viber on the phone but i undestand a few bugs exist with the HTC android users.
Any comments please.
Umm hey Viber,
To start off, let me congratulate you on this app.. I love it so much.. A very useful app i must say…
I have a query… If im travelling abroad and don’t have network(by my service provider like AT&T, Verizon, etc) can i still make calls using this app over Wi-fi?
how can i make an international viber call?
Making an international call on VIBER is as easy as anything as long as the person abroad has VIBER as well. It’s totally free and the sound is terrific/clear.
I do speak with my friends in the remote areas of Malawi(Africa) totally free, am here in UK and you know what it means calling those long distance calls.
On my iPhone am privileged to use VIBER even when am not in a 3G area, this App is fantastic.
I have managed to introduce more that 50 friends to VIBER and they are not complaining.
VIBER is free
How I can deactivate Viber temporarily ? For example when on a meeting, or simply when I cannot answer calls ?
Hi viber… Is it free to use viber from Australia to the UK and visa versa? I am going to Australia in February for 12 months and would love to be able to use Viber to keep in touch with friends and family. Thank you.
i was using viber i was on there for like to minuets and it cost me $10 credit Why ?
how to dail to overseas from your phon meaning do you have to dail 011 befor the number?
Hello I have a viber app
I send my friends Msgs and calling they text me back Nd call but I have only 1 friend who I send her Msgs she recsives them but when she replies to me It doesn’t appeir on screen could you plz reply to me thankyou
@Girl – Does it happen on WiFi or 3G? Which Viber version you have?
@s7r – Please check this: http://helpme.viber.com/index.php?/Knowledgebase/Article/View/7/0/iphone-viber-free-text-messaging-and-calling-world-wide-how-to-dial
@mikaela – Maybe you have accidentally placed a regular GSM call. When you make a Viber call, make sure your screen stays purple (Viber) and does not turn grey (regular call). Sometimes the call is switched to a normal cellular call because your internet connection is disrupted or the destination contact is temporarily not recognized as a Viber user. When this happens, a message pops up alerting the user that the call is switching to a regular, cellular call (thus costing money). The user has to accept it to continue the call.
If the call was over 3G check with your provider for your 3G charges.
@Victoria Green – yep Viber is free both locally and internationally!